1. Introduction
Elxer Solar is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
2. Information We Collect
Personal Information
- Name
- Phone number
- Email address
- Installation address
Technical Information
- IP address
- Browser type
- Device information
Energy & Property Data
- Electricity usage (if provided)
- Roof size, location, and structure details
3. How We Use Your Information
We use your data to:
- Provide solar consultation and quotations
- Design customized solar systems
- Process service requests
- Improve our website and services
- Communicate offers (only with consent)
- Electricity usage (if provided)
4. Data Sharing Policy
We do NOT sell your data.
We may share your data with:
- Installation teams and engineers
- Government authorities (for subsidy applications)
- Trusted service providers (CRM, communication tools)
All third parties are obligated to maintain confidentiality.
5. Data Security
We may share your data with:
- Secure servers
- Access control systems
- Data encryption where applicable
However, no online system is 100% secure.
6. Cookies Policy
We use cookies to:
- Improve website performance
- Analyze user behavior
- Optimize marketing campaigns
You can disable cookies in your browser settings.
7. Your Rights
You have the right to:
- Opt-out of marketing communication
- Access your data
- Request correction
- Request deletion
8. Data Retention
We retain your data only as long as necessary for:
- Business operations
- Service delivery
- Legal compliance
9. Updates to Policy
We may update this policy periodically. Changes will be posted on this page.
10. Contact Information
Email: solar@elxer.com
Phone: 0771-6777755
Address: 2nd Floor, Muskaan Plaza
Ashwani Nagar, Raipur, CT (INDIA)